Portfolio management

Claims management

Claims expertise

Our experienced and highly respected team of professional claims adjusters and technicians deal with claims issues of all kinds and sizes. Specifically our services are:

  • Claims management including claims adjusting, strategic advice and negotiating with policyholders and cedants
  • Independent expert advice during arbitration and litigation
  • Reserve analysis and portfolio review: establishing ultimate liability on individual claims or entire portfolios
  • External and internal auditing including data cleansing, static claims, peer reviews, process reviews, forensic reviews and inspection of records
  • Data support to ensure efficient, cost-effective processing
  • Claims and creditor management on Schemes of Arrangement
  • Technical claims support such as triage and indexation
  • Evaluation, critiquing and negotiation of policy buy-backs and commutations
  • Supply of resources to cover peak periods of claims activity